Empowering Healthcare with Operational Excellence
The Ivy Operation Services helps healthcare organizations run structured, audit-ready RPM, CCM, and BHI programs with full compliance support, real-time monitoring, and clinical oversight.
Remote Care That Works for Providers and Patients
Built by clinicians. Backed by operational systems that meet the highest standards. Ivy Operation Services helps healthcare teams deliver consistent, connected care without adding stress or guesswork.
Our model combines real-time monitoring, structured workflows, and full compliance support so your team can stay focused on what matters most. Every feature is designed to reduce administrative burden while strengthening clinical oversight. The result is a care program that runs with clarity, accountability, and measurable impact.
Who We Serve
Ivy works with healthcare providers and organizations across the care spectrum. Whether you are a small private clinic or a multi-site system, we offer the tools and staffing support needed to build sustainable programs.
We support:
- Internal medicine and family practices
- Federally Qualified Health Centers
- Hospital systems and provider networks
- Payers and organizations managing at-risk populations
- Behavioral health and integrated care clinics
Each client receives tailored onboarding, device support, and access to SOPs that match their care model and risk profile.
What We Provide
Managing patient care requires more than technology. It takes coordination, documentation, staffing, and structure that works in real-world clinical settings. That is what Ivy provides. Our IOS-MoS™ platform was built by healthcare professionals who understand the daily demands of running a practice. We do not hand you a dashboard and walk away. Instead, we provide the support, systems, and safeguards needed to help your team operate with clarity, accuracy, and confidence.
What We Provide
Managing patient care requires more than technology. It takes coordination, documentation, staffing, and structure that works in real-world clinical settings. That is what Ivy provides.
Our IOS-MoS™ platform was built by healthcare professionals who understand the daily demands of running a practice. We do not hand you a dashboard and walk away. Instead, we provide the support, systems, and safeguards needed to help your team operate with clarity, accuracy, and confidence.
Remote Patient Monitoring
Chronic Care Management
Behavioral Health Integration
Device setup, shipping, and retrieval
Real-time dashboards and clinical alerts
Monthly billing reports and compliance tracking
Care team training and patient onboarding
Ongoing SOP updates and quarterly reviews
Every client receives access to our clinical and operational team, as well as tools designed to reduce overhead and improve consistency. Whether you are starting from scratch or expanding an existing program, we bring the framework that makes remote care sustainable. You will not need to build these systems on your own. We bring the structure already in place.
Our Story
The Ivy Origin Story
From Nurse-Entrepreneur to Telehealth Pioneer.
In early 2020, LaToya Outley, MBA BSID, BSN, RN was running a thriving wellness spa as an advanced nurse injector—until COVID-19 shut the doors overnight. Determined to stay connected to her patients, she dove headfirst into telehealth. Within weeks, she was helping clients virtually, building a digital model that sustained private medical practices—and kept people safe—through the darkest days of the pandemic.
Discovering Remote Patient Monitoring
By 2023, the initial telehealth surge had eased, but she felt the pull toward something more lasting. A meeting with a California colleague introduced her to Remote Patient Monitoring (RPM)—real‐time, data-driven care that keeps clinicians and chronically ill patients connected beyond the clinic walls. She knew Texas, with its vast rural areas and stretched-thin practices, urgently needed this model.
Ambitious to serve at the height of COVID-19, The Ivy Operation Services was fueled to bring RPM to everyday Texans. Today, The Ivy’s nurses, health coaches, and behavioral specialists monitor and detect early warning signs, preventing hospital visits, and restoring peace of mind to families across the nation.
Our Promise
We’re not just a vendor—we’re a lifeline:
High-touch, data-informed care tailored to each patient.
Real-time alerts that catch problems before they become emergencies.
Compassionate support that lets families sleep a little easier.
Why Clients Choose Ivy
What Makes Us Different
We were built for compliance, not just convenience. Our clients choose Ivy because we offer a clear path from implementation to measurable outcomes.
What sets us apart:
- Nurse-founded and woman-led leadership
- ISO 9001 and CMS alignment from the first version
- Transparent, flat-rate pricing with no surprise fees
- Real-time reporting tools with structured dashboards
- Support for high-risk and underserved patient populations
- Patient materials designed for accessibility and clarity
You do not need a larger staff to deliver better care. You need the right system behind you.
Ready to Build a Better Remote Care Program?
Call 832-532-9790 or email info@ivyoperation.com to talk with our team. We will show you how Ivy helps your practice improve outcomes and stay audit ready without increasing your workload.
